Delete Account.
How to delete your ROZZGO Account
If you no longer wish to use ROZZGO, you can request the permanent deletion of your account and all associated data. You can do this either directly through the app, or by submitting a request via email.
Method 1: Deletion via the ROZZGO App (Recommended)
- Open the ROZZGO app and log into your account.
- Navigate to the Profile screen from the bottom navigation bar.
- Scroll down to the bottom of the page.
- Tap on the "Delete Account" button.
- You will be redirected to a screen asking for a reason for deletion. Enter your reason (minimum 10 characters).
- Confirm the deletion by tapping "Permanently Delete Account". Your data will be anonymized and your active sessions will be terminated immediately.
Method 2: Deletion via Email Request
If you are unable to access the app, you can request data deletion by sending an email to our support team.
- Send an email to: info@rozzgo.in
- Subject: Account Deletion Request
- Include the Phone Number associated with your account so we can verify your identity.
- Include a brief reason for deletion in the body of your email.
Please allow up to 7 business days for email requests to be processed.
Data Deletion Policy
When you request account deletion:
- ✦ All your personal identifiable information (PII) including your Phone Number, Name, KYC documents, and Payment details will be immediately anonymized or permanently deleted.
- ✦ For legal and fraud prevention purposes, your historical job logs and payments may be retained in an anonymized format that cannot be traced back to you.
- ✦ You will be immediately logged out of all active devices.
- ✦ This action is irreversible. If you wish to use ROZZGO again, you must register a new account.