Terms & Conditions

1. Nature of Platform

ROZZGO provides a technology marketplace enabling connection between independent service providers / daily workers ("Saathis") and individual or commercial service seekers ("Employers"). ROZZGO does not employ Saathis directly; Saathis act as independent gig professionals or direct job applicants.

2. Peer-to-Peer (P2P) Payment Model

Payment for completed tasks (Zarurat) is settled directly between the Employer and the Saathi via cash or direct UPI transfer. ROZZGO does not operate as an escrow agent or wallet custodian for daily job transactions, ensuring zero middleman deductions for Saathis.

3. User Obligations & Conduct

• Users must provide accurate, verified mobile numbers during registration.
• Users agree not to post abusive, unlawful, discriminatory, or hazardous job requests.
• Saathis agree to execute accepted work with professional care, honesty, and safety.
• Any harassment, fraud, or violation will lead to immediate account suspension.

4. Limitation of Liability

While ROZZGO verifies identities through OTP and optional KYC badging, users acknowledge that they are responsible for inspecting task performance, verifying work quality, and ensuring their personal safety at the service premises.

5. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising shall be subject to the exclusive jurisdiction of the competent courts of New Delhi, India.

6. Contact Support

For legal notices or customer grievances, contact: